Last updated: July 31, 2026
Compass Pro Clean (“we,” “our,” “us”) values your privacy. This Privacy Policy explains how we collect, use, and protect the personal information of customers who interact with our cleaning services, including through our website, phone, and text messages (SMS).
1. Information We Collect
We collect information you provide directly when you contact us or request our services, including:
- Name
- Phone number
- Email address
- Physical address (for scheduling cleaning services)
- Content of your communications with us
2. How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and provide customer service
- Provide quotes and schedule cleaning appointments
- Send confirmations, reminders, and follow-ups about your service
- Improve the quality of our services
3. Text Messages (SMS)
By opting in to receive text messages, you agree to receive SMS from Compass Pro Clean related to customer service, quotes, appointment scheduling, confirmations, and follow-ups. Message frequency varies based on your interaction with us.
You can opt out at any time by replying STOP to any message. For help, reply HELP. Message and data rates may apply.
We do not sell, rent, or share SMS opt-in consent or phone numbers with any third parties for marketing purposes. SMS opt-in data is not shared with any third parties.
4. Information Sharing
We do not sell your personal information. We may share data only with trusted service providers that help us operate our business (such as messaging and scheduling providers), under confidentiality obligations, and when required by law. As stated above, SMS consent data is never shared with third parties.
5. Security and Retention
We take reasonable measures to protect your information against unauthorized access. We retain data only as long as necessary to provide our services and comply with legal obligations.
6. Your Rights
You may request access to, correction of, or deletion of your personal information by contacting us. You may also opt out of messages at any time as described above.
7. Contact Us
For questions about this Privacy Policy, contact us at:
Compass Pro Clean
Kansas
Phone: (913) 290-3962
Phone: +19134951410
Email: [[email protected]]